SUPPORT

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Q&A

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AZSTOKE1

  1. I would like to commission sound effects

    Please get in touch from the contact page.

    - Quotes, recruitment, studio use and so on

    RelatedContact

REAPDOCK3

  1. What is REAPDOCK?

    It is a collection of example scripts built on the APIs AZSTOKE provides.

    You can read each example script in detail, line by line.

    You can also download the example scripts and run them in your own Reaper. Everything is listed per script, so you can find what you need quickly.

  2. I hit a bug in REAPDOCK

    Please report it from the support page.

    RelatedSupport page

  3. I have a question about the REAPDOCK documentation

    Please ask from the support page.

    * Available to SILVER and GOLD plan users only.

    RelatedSupport pagePlans page

APIDOCK6

  1. What is APIDOCK?

    It is the reference for the APIs AZSTOKE provides.

    It covers the code, the inputs and outputs, diagrams and short samples — everything you need to understand each API.

  2. I hit a bug in APIDOCK

    Please get in touch from the support page.

    RelatedSupport page

  3. I am not sure how to download APIDOCK

    See the “INSTALL” section partway down the download page.

    * The download page differs by plan.

    RelatedBRONZESILVERGOLD

  4. Python does not work in REAPER

    See “INSTALL” on the download page.

    RelatedINSTALL (Windows)

  5. Could you write a new script for me?

    Please get in touch from the support page.

    * We may not be able to take on every request.

    RelatedSupport page

  6. Mac: I downloaded APIDOCK but SWS throws an error

    Reaper 6.24 or later is required.

    Please install the latest version, or at least 6.24, and try again.

    RelatedReaper

RIGDOCKS Bridge9

  1. What is RIGDOCKS Bridge?

    It is the licence authentication app.

    Please install it when using APIDOCK BRONZE / SILVER / GOLD.

    = Main features =

    Authenticating a user licence

    Authenticating the active device

    Granting access to specific users with a MultiUseLicense (set this under My Account > RIGDOCKS-Licence)

    RelatedRIGDOCKS-Licence

  2. I installed it but cannot find the app

    Search your PC for “RIGDOCKS Bridge” and it will come up.

  3. APIDOCK stopped working

    1. Please install RIGDOCKS Bridge.

    2. Once authenticated through RIGDOCKS Bridge, it works offline too.

    - It re-authenticates the next time you are online

    - It stops working after 30 days offline

  4. I do not know which email address to use

    It is the email address of your AZSTOKE site account.

  5. I do not know my password

    Set an administration password on the RIGDOCKS Bridge-connect page.

    RelatedRIGDOCKS Bridge-connect

  6. I forgot my password

    Set the administration password again on the RIGDOCKS Bridge-connect page.

    RelatedRIGDOCKS Bridge-connect

  7. It says the licence is in use on another computer

    Only one device can be active at a time.

    Choose “Yes” to switch the licence to the device you are using now.

  8. Running a script shows “AZSTOKE_<plan> is not authenticated”

    Please check the following two things.

    ・ The plan has not been purchased

    ・ You are not signed in with the account that bought the plan

    Check the [My Plans] tab on your account page.

  9. Running a script shows “RIGDOCKS Bridge is not installed”

    RIGDOCKS Bridge is not installed. Please download the app from the download page.

    RelatedDownload page

PLAN2

  1. How do I buy the academic edition?

    Students and teaching staff can buy at the academic price.

    Register as a member, then apply from the contact page.

    1. Company / school — enter your school name

    2. Subject — academic purchase

    3. File upload — attach a scan of your student or staff ID

    4. [CEDEC+KYUSHU 2024 only] put the coupon code in the message

    RelatedContact page

  2. Where do I buy a plan?

    Please see the plans page.

    RelatedPlans page

LICENSE2

  1. What is the MultiUserLicence?

    [Planned]

    One licence covers up to five people within the same organisation.

    Your organisation can build scripts on the APIs and use them commercially for sound production.

    Buying additional seats is planned.

  2. I want to distribute a script I built on the APIs

    For APIs where an “AfterSalesLicence” is available, you may sell scripts you have written to outside users.

    Please keep within the terms of use.